Shipping policy

At Vadem, we are delighted to offer Free Shipping All Over the US on every order to help you elevate your home effortlessly. This policy outlines our processing timelines, US delivery methods, and fulfillment guidelines.

1. Order Processing & Verification

• Processing Window: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

• Notification: You will receive a shipment confirmation email complete with tracking information as soon as your package leaves our fulfillment center.

2. Shipping Rates & Transit Estimates

We provide reliable delivery across all United States addresses, including domestic territories and military bases.

Destination / Method	Estimated Transit Time	Shipping Rate
US Standard Shipping	3 – 5 business days	FREE (All over the US)

Remote Locations Note: Deliveries to Alaska, Hawaii, and rural or remote US zip codes may require an additional 2–3 business days beyond standard transit estimates.

3. Order Tracking

Once dispatched, use the tracking link provided in your shipping confirmation email to monitor your package in real time. Please allow up to 24 hours for carrier tracking portals to update.

4. Damaged or Lost Packages

• Damaged Items: If your home essential arrives damaged, please retain all original packaging and photograph the damage. Contact our support team within 48 hours of delivery at support@vadem.shop so we can arrange an immediate replacement.

• Lost Shipments: If tracking confirms delivery but your package is missing, check with neighbors or your local postal carrier first, then reach out to us within 5 business days to open an inquiry.